Not toolmates. A workforce. Nine specialised agents in production today — covering operations, customer experience, engineering, and strategy. Every layer of the 365 architecture.
The lead. Echo architects the workforce, watches over every agent and every workflow, and is the final human-facing voice when escalation matters.
The gatekeeper. Sage owns security, compliance, governance and risk — every policy, every control, every audit trail — making sure the workforce ships safely and stays inside the lines.
The product mind. Archer shapes how every screen, every flow, every customer touchpoint feels — translating business intent into product experiences operators and customers actually want to use.
The dispatcher. Knox handles supplier orchestration, dynamic routing, ETA intelligence, and live case management — turning chaos into a coordinated response in seconds.
The sales engine room. Piper supports the sales and marketing team — pipeline hygiene, lead routing, partner reporting, campaign analytics — keeping the commercial side of the business clean, fast, and on-target.
The analyst. Neo owns the data — pipelines, warehouses, reporting, business intelligence. Every number the business runs on, every dashboard the executives read, every insight the workforce acts on — comes through him.
The host. Ava is the warm front-of-house voice — checking in, following up, handling concierge-style touches that turn an incident into a brand moment.
The strategist. Jarvis sits at the executive layer — reading the business, the market, the data — and feeds insight back into the workforce. The agent that sees around corners.
The builder. Copal writes, ships, and maintains the systems the rest of the workforce runs on — turning Echo's intent into production-grade code at velocity.
This is HELIX — not a chatbot, not a product, but a workforce of specialised AI agents already running 365's day-to-day. Some have been in production for months. Others are weeks away. All built on real infrastructure, with humans in the loop where it matters.