02 The Team

Meet HELIX — the AI workforce behind 365.

Not toolmates. A workforce. Nine specialised agents in production today — covering operations, customer experience, engineering, and strategy. Every layer of the 365 architecture.

The HELIX Story — how we got here

The HELIX workforce.

// Live · 9 agents
Live Lead AI
Echo
Chief of Staff · Coordinator

The lead. Echo architects the workforce, watches over every agent and every workflow, and is the final human-facing voice when escalation matters.

Orchestration Triage Voice Comms
🎙️ Talk to Echo live voice
Live Security & Compliance
Sage
Security · Compliance · Governance

The gatekeeper. Sage owns security, compliance, governance and risk — every policy, every control, every audit trail — making sure the workforce ships safely and stays inside the lines.

Compliance Audit Governance Risk
🎙️ Ask Sage live voice
Live Product
Archer
Product · Solutions Architecture

The product mind. Archer shapes how every screen, every flow, every customer touchpoint feels — and architects the solutions behind them — translating business intent into product experiences operators and customers actually want to use.

Product Architecture UX Solutions
🎙️ Design with Archer live voice
Live Operations
Knox
Operations · Dispatch

The dispatcher. Knox handles supplier orchestration, dynamic routing, ETA intelligence, and live case management — turning chaos into a coordinated response in seconds.

Dispatch Routing ETA Suppliers
🔍 Vision Scan live demo
Live SalesOps
Piper
Sales · Marketing

The sales engine room. Piper supports the sales and marketing team — pipeline hygiene, lead routing, partner reporting, campaign analytics, client success and account health — keeping the commercial side of the business clean, fast, and on-target.

Lead Routing Pipeline Client Success Campaigns
🎙️ Ask Piper live voice
Live Data & Analytics
Neo
Data · Analytics · BI

The analyst. Neo owns the data — pipelines, warehouses, reporting, business intelligence. Every number the business runs on, every dashboard the executives read, every insight the workforce acts on — comes through him.

Pipelines Warehouse Reporting BI
🎙️ Ask Neo live voice
Live Hospitality
Ava
Customer Voice · Hospitality

The host. Ava is the warm front-of-house voice — checking in, following up, handling concierge-style touches that turn an incident into a brand moment.

Hospitality Voice Follow-up CX
📞 Call Ava live voice
Live Strategy
Jarvis
Executive · Strategy

The strategist. Jarvis sits at the executive layer — reading the business, the market, the data — and feeds insight back into the workforce. The agent that sees around corners.

Forecast BI Strategy Boardroom
🎙️ Strategize with Jarvis live voice
Live Engineering
Copal
Engineering · Code

The builder. Copal writes, ships, and maintains the systems the rest of the workforce runs on — turning Echo's intent into production-grade code at velocity.

Code Deploy Systems DevOps
🎙️ Jam with Copal live voice

The workforce that turns ideas into working systems — fast.

These aren't a demo team. This same workforce runs 365's real business — and it's our AI accelerator: we put agents alongside a client's people, learn the domain, and turn ideas into working, compliant systems in days, not quarters, with humans reviewing every step that matters.

10×
Faster idea → working build
Days
Concept to live prototype
24/7
Agents working, never off
100%
Human oversight where it counts
Proof you're looking at right now

Everything in this showcase — built by these agents, in days.

The simulations, the live architecture diagram, the concept films, the working prototypes across this entire site — designed, written, built and deployed by 365's AI workforce, orchestrated by a small human team, in a matter of days. Not a slide deck about what we could do. A living, clickable system you can prod right now. That's the acceleration we bring to a partner's roadmap — the same speed, the same rigour, pointed at your business.

Safe — humans in the loop
Compliant — privacy by design
Rigorous — tested & reviewed
Proven — running in our business
// The architecture

Nine agents. One workforce.

This is HELIX — not a chatbot, not a product, but a workforce of specialised AI agents already running 365's day-to-day. Some have been in production for months. Others are weeks away. All built on real infrastructure, with humans in the loop where it matters.

See them in action → Watch live orchestration
Next · Chapter 03 Continue to Proactive RSA →